Introducing WaveOn’s Conversational AI Platform
Conversational AI is one of the most important technological developments of our time.
Large Language Models (LLMs) such as ChatGPT and Bard understand and generate human-like language, reshaping how we interact. By training LLM's on massive dataset of text and code, this enables them to understand and generate human-like text, translate languages, write different kinds of creative content, and answer your questions informatively.
How can brands take advantage of this?
This new age of integrated AI marketing solutions is not only opening up new avenues of connecting with consumers, but will also greatly help marketers understand their audiences and operate with greater efficiency.
Traditional chatbots often frustrate users with mechanical interactions. However, generative AI enables human-like conversations, enhancing conversions and overall user experience. This innovation also reflects in customer satisfaction scores.
Additionally, generative AI streamlines consumer and competitive research for product marketers. It swiftly compiles valuable insights, from audience to competition, facilitating more efficient and creative campaign conceptualisation.
“In discussions about generative conversational AI, I encounter two types of marketers: those who perceive it as a risk and those who are anxious about missing out on the generative AI wave. Both groups must recognise that the optimal approach is to embrace generative AI as a partner rather than a threat.”
Jurgen Schmerler
WaveOn CEO
How does WaveOn Supercharge Engagement?
WaveOn uses AI to automate trustworthy conversations while maintaining your brand’s individual needs. Trained on your own existing marketing collateral and translated into over 100 languages, this ensure answers are on-topic and on-brand.
Controlled Answers
WaveOn gives you the ability to control, manage, and verify specific answers, as well as flag the system to prioritize crafted responses to maintain brand compliance.
Enriched Generated Answers
WaveOn's platform can tap into vast amounts of data from your website, manuals, blogs, and more to elevate the chat experience. AI-generated responses boost productivity and minimize the demand for manual reply handling.
Transactional Answers
Our platform can gently upsell and cross-sell products, based on contextual triggers and keywords, driving sales 24/7.
Promoted Answers
WaveOn’s platform is adept at predicting the user's next query. When users are unsure of their needs, you can highlight relevant information, making the system even more focused on the user's experience.